Job Description
Responsibilities:
- Drive the development and implementation of destination based office business plans.
- Provide inputs and once budget is set monitor Pipeline and Revenue budgets of the zone. Monitor results and initiate corrective action where required.
- Collaborate with Supervisor to implement forecasting methodologies and processes to achieve accurate, timely pipeline forecasts
- Develop and maintain a strong sales and service culture within the business. Drive Customer Satisfaction by regular monitoring and reporting.
- Identify, develop and implement strategies to achieve sales objectives for the offices for student placement. Monitor results and initiate corrective action where required.
- Collaborate with Destination Client Relations Managers, Marketing to develop and implement lead generation programs including events, client office visits, web etc, ensure counselling capacity /capability as per targets and ensure consistent sales, service and client management performance standards and benchmarks which are continuously improved.
- Provide inputs and take necessary actions to the ongoing development and maintenance of service and client management performance standards and benchmarks for the office.
- Drive and guide the offices participation in and execution of global improvement projects where applicable.
Requirements:
- Bachelor’s or equivalent degree.
- Industry knowledge. Preferably working in sector or having prior experience in student placement sector.
- Experience in developing business plans, budgets and skills to monitor, review and report on progress.
- 2+ years of proven ability to motivate and lead a team to achieve demonstrable outcomes.
- 4-6 year counselling experience preferably in the education industry.
- Strong problem resolution skills.
- Experience in working with CRM systems will be desirable.
- A strong, ethical manager who acts with integrity and in the best interests of the business.
- Respects diversity in employees.
- Good written and verbal English skills.
Interested candidates can apply online or email your CV to [email protected]