Job Description

We are looking for a talented and experienced Alcatel-Lucent Voice and Data Support Engineer to support and maintain our voice and data systems. The ideal candidate will have in-depth knowledge of Alcatel-Lucent equipment and be able to troubleshoot and resolve issues efficiently.

Responsibilities:

• Provide technical support for Alcatel-Lucent voice (OXE &OXO) and data systems.
• Troubleshoot and resolve issues related to equipment and networks.
• Perform regular maintenance and upgrades on systems.
• Monitor system performance and ensure optimal operation.
• Collaborate with other IT professionals to ensure seamless integration of voice and data systems.
• Document all technical procedures and support activities.
• Provide training and support to end-users as needed.

Requirements:

• Proven experience with Alcatel-Lucent voice and data systems.
• Strong knowledge of Alcatel-Lucent equipment and network protocols.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Relevant certifications (e.g., Alcatel-Lucent Systems Expert/ Alcatel-Lucent Certified Field Expert) are a plus.

Education & Experience:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 5 years of experience in a similar role.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• Company will provide joining ticket, work visa for the selected applicant.
• Candidate has to find accommodation and at the initial period company will assist to the candidate to find a safe accommodation.

Interested candidates can apply online or email your CV to [email protected]