Job Description
We're looking for Digital Advertising Executives for an NYSE - listed AdTech giant. You would get the opportunity to work in a global environment supporting top international brands.
Responsibilities:
- Provide technical support for the DSP, programmatic campaigns, and third party programmatic platforms.
- Review and triage support cases, escalating to Product / Engineering when needed.
- Keep clients informed of status until resolution using non-technical, customer friendly language.
- Use tools such as Google Chrome Developer Tools and Postman during investigation of support cases.
- Author and execute SQL queries, often involving joins across multiple tables, to pull data for in-depth support case troubleshooting.
- Manage collaboration and build process between cross-functional teams to ensure efficient issue resolution and notification.
- Draft and maintain product and troubleshooting documentation.
- Participate in team owned programs such as: Platform Administration, Vendor Certification, Third-Party Ad Tag Handling, and more.
Requirements:
- 2+ years of experience in a techincal support role.
- Bachelor's degree in Computer Science, Mathematics, Statistics or a related field, Or equivalent experience.
- Deep understanding of Ad Tech industry and how Demand-Side Platforms (DSPs), Ad-Servers, Attribution Platforms, etc, work in conjuction.
- Experience using DSPs including (but not limited to): Google Campaign Manager 360, The Trade Desk and Xandr Invest.
- Experience using tag management platforms including (but no limited to): Google Tag Manager, Tealium, Adobe Launch.
- Basic knowledge and experience with HTML, JavaScript and CSS.
- Intermediate SQL acumen (MySQL, Vertica, HIVE).
- Intermediate to advanced data analysis skills - you can distinguish between bad data and good data.
- Should be a self-motivated engineer who could own work responsibility and collaborate in a proactive manner.
- A strong proactive communicator with excellent English communication skills (both written and verbal) to directly work with the team in he US.
Interested candidates can apply online or email your CV to [email protected]