Job Description

We are hiring a Senior Executive – AI Integration & Operation Analytics on behalf of our client.

Responsibilities:

• Lead and coordinate group-wide asset specific AI process automation initiatives, including identifying automation opportunities, mapping internal workflows, working closely with IT and vendors, overseeing implementation, driving user adoption, and tracking efficiency gains and manpower optimization. Ensure AI tools are effectively used for analytics automation, reporting, and enhanced customer and tenant insights.
• Support continuous improvement by documenting processes, creating SOPs, monitoring system performance, and recommending enhancements to maximize ROI from AI and automation investments.
• Group tenants by category, track category performance, benchmark top and bottom performers, and support churn planning through data insights.
• Support development and analysis of Tenant Satisfaction Index and Customer Satisfaction Index through surveys and simple app tools.

Requirements:

• Minimum 3–5 years of experience in AI implementation / process automation / digital transformation or business analytics roles.
• Bachelor’s degree in information systems / data science / computer science / engineering, Business Analytics or related field.
• Hands-on experience with AI tools, workflow automation platforms (e.g., Power Automate, UiPath, Zapier, or similar).
• Proven exposure to internal process mapping, manpower optimization, and workflow redesign.
• Strong analytical skills with experience in Excel and BI tools (Power BI / Tableau preferred).
• Ability to translate business requirements into automated solutions and AI-driven workflows.
• Strong project coordination and stakeholder management skills.
• Excellent communication skills with ability to drive change adoption across teams.
• Self-driven, structured thinker with strong problem solving capability.

Interested candidates can apply online or email your CV to [email protected]